FAQ

Check out our Frequently Asked Questions below. If you still need help please contact us.

Where are you based? Can I pick up my order?

Yes, you can! We are based 20 minutes south of Brisbane CBD, in Springwood QLD 4127. If you'd like to pick up your order please use code 'PICKINGUPNOTSHIPPING' at checkout to waive the shipping cost. This code is only to be used if you are picking up your order. If you are not picking up, you will be invoiced for the shipping cost and your order will not be sent without payment being received.

Pick up is only available over the weekend.

Once the order is ready for pick up, Brooke will email you the full address and confirm a time and date for you to pick up. 

Free local delivery is also available for the following post codes: 4113, 4114, 4119, 4122, 4123, 4127, 4128, 4129, 4131, 4152, 4153, 4155, 4156. Subject to change at any given time. 

Do you offer corporate gift packages?

Yes! We absolutely do. Please use the contact form below to send through your enquiry.

Please include:

  • Number of people
  • Budget per person
  • When you need it by

Brooke will get back to you within 24 hours.

Do you do special requests for events/occasions?

Yes! Includes but is not limited to: Bridal showers, party packs, gift packs, event goodie bags, wellness retreats.

We are also happy to work with you to create a custom product such as shower steamers, bath salts etc.

Please send through your enquiry in the contact form below. Brooke will be in touch with you within 24 hours.

Contact form 👇🏻